One of the nation's premier debt collection agency specializing in multi:housing, commercial, funeral care, and educational markets is looking for several Accounting/Data Entry Supervisors.
Focused on superior client service and advanced management practices, they take collections to a new level. With innovative technology and flexibility, they are unmatched at providing comprehensive collection solutions tailored to meet each client's evolving business needs
Duties/Responsibilities:
Oversees as well as assists a team of Accounting/Data Entry representatives. Representatives set up and maintain client information with expedient and accurate staging and data entry of claims to provide the best possible information for sales, collections and client services. Performs a combination of calculating, posting, and verifying duties to obtain financial data for use in maintaining accounting records: Compiles and sorts documents, such as invoices and checks, substantiating business transactions.
The Supervisor will have a working knowledge of their client/clients and when appropriate and necessary communicates with client.
Supervisors need to have at least 2 years of experience in a similar position.
Position will report to on:site Operations Manager.
Personal Characteristics:
The Accounting/Data Entry Supervisor must have excellent communication and organizational skills. He/she must be competitive and have a high energy level and a passion for assisting other to achieve their goals. Supervisors must have a proven track record for coaching and developing employees. Supervisors must possess strong managerial skills and be able to be proactive in handling challenges in a professional manner. Supervisors must provide a positive environment conducive to representatives wanting to achieve and grow professionally. Supervisors need to motivate their team to achieve high performance, overseeing the design and delivery of all training programs, reviewing work for quality assurance, recruiting and hiring new personnel.
Excellent listening and intercommunication skills are essential. High attention to detail is critical in this position.
The Accounting/Data Entry Supervisor has to be a qualified, enthusiastic, and experienced team player. Professionalism, excellent communication skills and a positive customer service attitude will be keys to success in this growing and dynamic company.
Technical Skills:
The Accounting/Data Entry Supervisor must have a thorough knowledge of MS Office Applications. He/she must be able to monitor, review, analyze and evaluate accounts and provide positive feedback to the team members. Working knowledge of the phone systems is necessary.
Performance Skills:
An assertive, competitive individual with the drive to excel in meeting company and client expectations. He/she must have the ability to lead an assertive work force to successfully work their portfolios to the companies and clients standards. He/she must be able to handle multiple tasks without compromising quality and quantity of work. He/she must have at least 1 year experience working with Metrics/Scorecard/KPI system.
Qualifications Desired:
-High English Level : 85
-Experience managing a group of 5 or more
-Computer proficient MS Office package
-Schedule Flexibility
-MS Office Excel, Power Point, Word
-Experience managing employees Manager, Supervisor, Team Lead
-Proactive, Dynamic and results oriented
-High desire to learn all aspects of business and advance within the company
-Team work oriented / Customer service oriented
-Availability to travel to USA for 2 months of training is a MUST
-Business Administration or Accounting studies or similar preferred
We offer:
-Salary : TBD
-Additional incentives
-Training and operations at our most modern site
-Opportunities for advancement
-Parking space Paid
-Medical Insurance after 2 months
-Life insurance after 1 year
-Study support after 1 year
-Referral program
Salario:Competitive
Ciudad: guatemala city
