Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
As our Compliance Manager, you will be a part of PayPal’s Global Financial Crimes Organization’s Compliance Investigations (GFC-CI), leading a group of Investigators tasked with ensuring that activity within the PayPal system is compliant with Anti-Money Laundering regulations and PayPal’s Acceptable Use Policies (AUP). You will be managing a team of professional analysts and investigators responsible for execution of our AML program. You will provide oversight, people development and management, as well as strategic program direction from risk assessments, alert generation and up to Suspicious Activity Reports (SAR) to local regulators such as FinCEN, CSSF, AUSTRAC, FinTRAC, etc. It is important that PayPal implements the appropriate monitoring and controls over our customer transaction activity to ensure such does not violate our AUP and satisfy its obligations by taking the necessary actions, to report any suspicious activity to those authorities.
You will build, develop and coach a team who will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN), the US Treasury Department’s Office of Foreign Assets Control (OFAC). You will help drive appropriate monitoring and controls in accordance with PayPal’s Compliance and Ethics Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and other governing authorities.
A critical component of your role will be the ongoing development of a high performing team, capable of producing the highest quality work amidst the ever-changing global compliance landscape. You will incorporate effective leadership practices to ensure that your team successfully executes on their obligations and you will be responsible for the quality of their output. You will need to demonstrate the ability to understand opposing points of view within your team and across the organization on highly complex issues and to negotiate and integrate different viewpoints with all levels of GFCC leadership. You will interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition on behalf of your team.
It will be critical for you to stay current with policy changes, seek ways to enhance current processes and controls, and communicate as much to your team in a complete and transparent manner at all times. You will exercise independent judgement and discretion handling various escalations and scenarios within your team as well as highly sensitive escalations and casework from a variety of sources throughout PayPal.
**As a Compliance Manager, your responsibilities include:**
+ Apply analytic techniques to complex information sets from GC&E and other adjacent organizations in order to make logical and supported recommendations to leadership and to your direct reports on a variety of cases and risk assessments. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing;
+ Using best coaching/developmental/inspirational practices to ensure that your team is successful in the following daily efforts:
+ Conducting an end-to-end meticulous review of potential illegal activity or activity in violation of the economic and trade sanctions administered by OFAC;
+ Completing a time-sensitive and meticulous analysis of each instance of potential AntiMoney Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;
+ Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;
+ Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
+ Regularly exercise good judgement and in making decisions or recommendations in relation to case investigations and employee escalations from within your team;
+ Work closely with PayPal’s People Team to utilize proper corrective action procedures as required;
+ Schedule, prepare, and lead 1:1 coaching, scheduled team learning sessions, and weekly “standup” sessions and ensure that these are interactive, engaging, and analyst-driven discussions based upon developmental needs of the team;
+ Ability to accurately and thoroughly assess team performance and communicate the same to Analysts and Investigators on a regular basis to ensure that each member of the team is aware of his/her performance at any given time as well as the development and execution of action plans aimed at improving analyst performance when needed
**Job Requirements:**
+ A Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field or equivalent work experience;
+ Minimum of 5 years’ experience conducting research and investigations related to Fraud, AntiMoney Laundering, Customer/Enhanced Due Diligence investigation or verifications, Sanctions monitoring
+ Minimum of 2 years supervising an organization of analysts or Investigators is preferred
+ Proven ability to analyze large amounts of data in order to report critical information;
+ Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
+ Ability to lead teams in a manner that encourages Investigators to work efficiently with an attention to detail in investigations, analysis, and writing;
+ Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints within your team and across the organization;
+ Ability to recognize the need for change management initiatives, and the ability to lead these while maintaining and driving engagement throughout the team;
+ Interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;
+ High level of professionalism, self-motivation and sense of urgency
**Competencies:**
+ Drive for Results
+ Problem Solving
+ Written Communications
+ Directing Others
+ Developing Direct Reports
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at **********.
