In-Country Director

Job Title: In-Country Director Type: Salaried, Full-Time Reporting to: Chief Financial Officer

Work Schedule/Location: 40-50 hours a week, weekend and after-hours work is seasonal, and project based. This position is housed in main office in Antigua but regular travel and movement between 4 Antigua facilities and mission sites is required.

JOB SUMMARY

The In-Country Director is responsible for the overall administration functionality and stewardship of resources, human and financial of the organization in Guatemala. The In-Country Director assures mission focus and discipline throughout the organization through sound and consistent administrative policy, process and practice among all personnel in Guatemala. The In-Country Director works in close collaboration with other senior leadership in Guatemala and the COO and under the general direction of the CFO.

IN-COUNTRY LEADERSHIP & REPRESENTATION

·Provide ongoing Christian leadership to staff, volunteers and Faith In Practice partners to ensure that the spiritual focus of Faith In Practice is a key priority.

·Be able to comfortably articulate his or her faith in a variety of settings, always with respect and hospitality open to accepting all regardless of religious affiliation, if any.

·Articulate and model a unified organization that has the appropriate In-Country representation for legal purposes, bridging between the two toward overall, cohesive mission and integrity.Engage local board members in the overall mission focus and understanding the decision-making process and organization wide direction.

·Represent Faith In Practice in relationships with legal, financial and government entities.

·Work with Senior Management team to develop, evaluate and implement Faith In Practice’s short- and long-range program strategies and operational plans.

·Represent In-Country administrative matters and priorities to the CFO and provide information in preparation of reports to the board and donors.

·Manage infrastructure-development projects In-Country as assigned.

·Maintain a clear understanding of the needs, opportunities and changing In-Country business climate that allows for sound strategic and operational planning at the CEO and board level.

KEY TASKS AND RESPONSIBILITIES

FINANCIAL MANAGEMENT

·Develop annual operating budgets within the parameters set by the CEO and CFO, engaging the appropriate stakeholders among staff to ensure good information flow.

·Manage and operate within the annual budgets using monthly and quarterly reporting mechanisms that allow for mid period course corrections as opportunities and challenges arise in revenue and expense plans.

·Assure proper training and tools for non-finance personnel who are involved in financial decisions. Focus on building realistic assumptions into budgets, reviewing actuals, forecasting and the use of financial data in the decision-making process in balance with more qualitative information and the overall heart for the mission.

·Manage capital projects and restricted expenditures to support CEO and CFO, as assigned.

·Present the local legal entity financials to the local governing board.

·Oversee daily finance activities and banking relationships, assuring appropriate and reasonable controls are in place for prevention of fraud and efficient facilitation of the mission.

·Oversee the local legal entity audit process and represent and respond to audit requirements from the organization-wide audit.

COMPLIANCE & GOVERNANCE

·Stay abreast of compliance issues with government agencies in Guatemala and ensure the mission of the overall organization and its operations are compliant locally.

·Run quarterly board meetings for local legal entity.

·Work together with the CEO to develop the Board of the local legal entity.

·Ensure all corporate legal documents for local entity are maintained and in compliance with local law; manage Corporate Officer, Member and Board Minutes filings and renewals.

·Oversee the management of all employment arrangements, ensuring they are appropriate, documented and maintained.

RISK MANAGEMENT

·Oversee the process of assessing and managing health, safety and security risk to volunteers and staff.

·Strengthen the organization’s emergency preparedness and response plan.

·Stay abreast of and continually assess issues which may represent a risk to the mission and its operations, proactively create and communicate messaging for the organization, in collaboration with other senior leadership.

HUMAN RESOURCES

·Oversee the management of Human Resources as an area, cultivating sound policy and procedure and ensuring consistent and organization wide presence of the Human Resources function that engages staff while maintaining discipline and structure.

·Manage an overall climate of well-being among all personnel and volunteers as well as efficiency toward mission.

·Conduct and oversee performance appraisals and staff recruitment processes and staff retention strategy in country.

·Develop personal and professional leadership skills among staff; oversee the provision of training and professional development activities.

·Develop cohesive cross-cultural team dynamic that is mission and goal driven.

·Support a strong inter-office dynamic, modelling the expectation for the team.

ADMINISTRATION

·Oversee compliance and execution of administrative and program policies and procedures, ensure continual updating of operational manuals and communication to the staff and volunteers. Propose new policy to the CFO when a need arises that is not yet covered or when significant change has occurred internally or externally to warrant a change.

·Manage the Casa de Fe land lease; oversee management of the Casa de Fe building, management contract and operations

·Oversee all Faith in Practice rented, leased, owned or shared facilities in Guatemala, and manage the agreements and contracts for each of the facilities.

·Supervise In-Country IT staff and participate actively in discussions with the IT Manager and CFO to develop the appropriate technology solutions for mission delivery in country.

·Manage all In-Country contracts.

LOGISTICS & SUPPLY CHAIN

·Oversee importations and customs policy for supply chain, strategy and compliance consistent with mission and values of the organization.

·Oversee logistical support to program, administration, volunteers and staff, including transportation, hotels, customs and in country security, safety and overall hospitality toward mission

·Oversee administrative, finance compliance and appropriate risk mitigation for the supply chain. Assure preventative security and safety measures in place for personnel, volunteers and for the prevention of fraud. Work with the COO and all senior management on priorities, projects, timelines, roles and responsibilities in support of the overall supply chain vision, business model and sustainability.

NETWORKING RELATIONSHIPS

·Support the Director of Program Management and CEO in the relationships with partner hospitals as needed to provide administrative, compliance oversight on agreements as well as address contingencies or participate in negotiations for the improvement of the mission and stewardship of its resources.

·Serve as proxy for the CEO or Director of Programs and Operations on the Board of Directors of partner hospitals or agencies.

·Establish and maintain sound working relationships in Guatemala, including foreign and national NGOs, government agencies, local businesses, and US and Guatemalan volunteers, serving as the organization’s spokesperson in Guatemala.

·Maintain a working knowledge of significant developments and trends in Guatemala, including security concerns and share that proactively with senior management and staff.

SUPPORT OF DEVELOPMENT FUNCTION

·Identify and share stories with development team that communicate the heart of the mission to donors and other stakeholders.

·Provide grant request report material to development team as needed.

·Seek financial support and in-kind donations for the locally funded guest house, Casa de Fe.

EDUCATION AND EXPERIENCE

·Bachelor’s degree in management, international development, or equivalent.

·Demonstrated experience in strategy development, project management and leadership.

·At least seven years progressive experience preferably in non-profit and/or medical (minimum of 5 years)

·Strong English and Spanish language skills including excellent presentation and writing skills.

A leading candidate will have the following competencies:

- Keen analytic, organization and problem-solving skills which allows for strategic data interpretation versus simple reporting
- Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers
- Commitment to mentoring, training, and retaining staff
- Training and development
- Direct contributor for each area of responsibility as needed
- Commitment to integral mission and a Christian ethos of development.
- Strong planning, community mobilization, and inter-cultural communication skills.
- Team player
- Willingness to travel regionally up to 35 percent of the time.
- Business acumen and organization skills
- Management experience
- Leadership capabilities
- Proficiency in QuickBooks Enterprise and Microsoft Excel