Freelance
Call Axis is an international company serving its clients, specifically other companies, whom need support managing their volume of data processing, data entry, and customer service needs. We are an all inclusive company, respect all persons and beliefs and welcome diversity of all forms.
Our work culture is solidly summed up in team work. We have a strong team environment that focuses on high customer service support and seeks to enhance the experience of consumers pursuing life support services. Seeking candidates with self initiative and positive & organized outlook. Looking for a candidate who wants to find a home to build their career and pursue their own professional development goals alongside a supportive team.
Call Axis is a data processing and call center that services a variety of companies in multiple industries. Under the direction of the Leadership Team, the Processing Specialist supports the clients of Call Axis by maintaining office operations & procedures as well as coordinating/supporting the activities of the Call Axis clients. This position reports to the Project Manager. This is an entry level position as an independent contractor. Contractor has ability to provide their availability and maintain their own schedule, work is virtual but may be re-assigned to onsite after Emergency Order due to Pandemic COVID-19.
Insurance Support Agent
In search of a person with a high sense of responsibility, initiative, and leadership. Decision-making and communication skills.
The Benefits Department is one of the key departments at Call Axis. The Benefits Department inquires about a guest’s insurance plan coverage and communicates the information collected to the guests, therapists, and other departments. Critically, the Benefits Department provides quality customer service to our guests and therapists and collects important information for the Billing and Accounts department, which they enter in the organization’s electronic medical systems.
Definition of Agent
A Verification of Benefits Specialist is responsible for contacting insurance companies and verifying guest’s insurance plan coverage. A Verification of Benefits Specialist must have great organizational, time management, and communication skills to ensure accurate benefits and provide the best service to our guests, therapists and other departments.
Administrative tasks and daily responsibilities:
-A Verification of Benefits Specialist is required to contact insurance companies by phone and obtain a quote of benefits.
-A Verification of Benefits Specialist is responsible for communicating the obtained quote of benefits to the guests, therapists and other departments by calling the guests and updating the organization’s electronic medical systems.
-A Verification of Benefits Specialist is responsible to inquiring, via portals or by phone, about any deductible or out of pocket maximum accumulations, then communicating the obtained information to guests, therapists and other departments.
Essential Information on Position
-Entry level position
-Strong planning and organizational skills
-Ability to influence others and build consensus using good written and verbal communication skills
-Ability to work independently, multi-task, and prioritize
-Flexible, adaptable, detail-oriented and self-motivated
-Customer service and detail-oriented
-Proficient in Google Drive
-Able to respond effectively to changes in processing, operational flow of business systems, or information maintained by company for their clients.
Experience Requirements
3-5 years of office management, administrative support, clerical, data entry, or related experience
Education Requirements
- High School diploma or equivalent - Associate’s degree preferred
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties & responsibilities that management deems necessary from time to time
Position level: Entry level
Under the direction of the Team Leader and the Manager, the Verification of Benefits Specialist supports the clients of Call Axis by providing the quote of benefits for Call Axis accounts. This position reports to the Team Leader as well as the Manager. This is an entry level position as an independent contractor. Contractor has ability to provide their availability and maintain their own schedule, and work is virtual but may be re-assigned to onsite after Emergency Order due to Pandemic COVID-19.
Work Schedule: Enter typically times/days needed
Monday-Friday 8-5PM
Saturdays or Sunday 8-12PM
Equipment needed to perform work: Computer/laptop, headphones, HR google voice phone number
Bachillerato/Preparatoria/Secundaria
Intermedio
1 año
