Project Manager

Descripción de la Plaza/nWe are looking for a Project Manager to join our Professional Writing Services team in Guatemala City.

If you are flexible and eager to find your next opportunity, take a look on our website to apply: https://lnkd.in/dsgVxKm

JOB RESPONSIBILITIES
Manage a small number of on site, remote, and audio/video transcription and minute-taking projects from inception to delivery, ensuring quality, service delivery, and cost control at all times
Manage all projects using our bespoke business management system, Glozone.
Take client orders and establish a scope and budget for each project, in line with Global Lingo’s established processes and expectations
Ensure a full understanding of each project at the time of confirmation, seeking additional information and guidance where necessary
Assign appropriate transcribers, writers, minute takers, and editors to projects, ensuring quality and cost control
Ensure the delivery of all projects on time and to the quality expected by our Company and clients
Report problems, issues and client complaints to the Head of Department for resolution and ongoing improvement
Meet margin, resourcing, and quality targets on a monthly, quarterly and annual basis

Our office is located in zone 11, Distrito Miraflores but all employees are working from home
Shift: Wednesday to Sunday from 9 AM to 6 PM