Pullmantur Cruises is now searching for Cleaners. An instrumental part of our operation, this team is responsible for ensuring the cleanliness of passenger cabins, reporting any equipment malfunction, and providing great customer service to our guests. Some essential tasks of this team include: cleaning carpets, upholstery, floors, walls, ceilings, draperies, windows, and room accessories, sweeping, scrubbing and vacuuming. Previous experience in a similar role, knowledge of cleaning techniques and chemical handling, and good communication skills are required.
Essential Duties and Responsibilities:
* Each housekeeping shipboard employee reports to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, name tag, and any other uniform related item.
* Operates steam cleaning equipment, scrapers, brooms and variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications.
* Cleans public bathrooms, elevators, offices, corridors, public areas and crew member quarters.
* Cleans, maintains, and replenishes towels and amenities in the Aqua Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned.
* Cleans carpet, upholstery, floors walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
* Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers and disinfectants.
* Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.
* Notifies management of the malfunction of lighting, heating and ventilation equipment.
* Maintains cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed.
* Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, (daily newsletter, etc.), in order to provide guests with accurate information to answer questions.
* Assists the food service personnel in the collection of soiled glasses, china, cutlery, etc. throughout the vessel and transports to designated collection areas.
* Empties and cleans wastebaskets and ashtrays and transports trash to disposal area.
* Transports guest’s luggage to assigned areas during embarkation and disembarkation.
* Handles ship stores on loading days, as scheduled by management and supervisor.
* Participates in the loading of hotel stores to the central storeroom.
* Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
* Attends meetings, training activities, courses and all other work-related activities as required.
* Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Minimum Requirements:
* Minimum of one to two years previous cleaning experience, preferably in an upscale hotel, resort or cruise line (shipboard experience preferred).
* Knowledge of proper cleaning techniques, requirements and use of equipment.
* Knowledge of proper chemical handling.
* Completion of basic education equivalency required.
* Ability to speak English clearly, distinctly and cordially with guests.
* All international applicants must have the ability to obtain C1/D visa (and other relevant visas) when applicable.
* Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.
