Plaza De Operador De Call Center En Ingles

Handling inbound calls from customers or users.Making outbound calls for surveys, sales, or other purposes.Providing information about the company's products or services.Resolving customer queries or issues effectively and courteously.Recording and updating call information in the customer management system.Meeting productivity and quality targets set by the company.Following established customer service procedures and protocols.Participating in training sessions to enhance communication and customer service skills.Collaborating with other operators to achieve call center objectives.