Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
**As a Brand Risk Management Investigator I, your responsibilities include:**
+ Conducting an end-to-end and meticulous review of potential illegal or suspicious activity
+ Completing a time-sensitive and exhaustive analysis of each potential violation across multiple jurisdictions and countries;
+ Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;
+ Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
+ Regularly exercise good judgment and in making decision or recommendations in relation to case investigations, even when details are ambiguous;
**Job Requirements:**
+ High school diploma or equivalent
+ Minimum two years’ customer service experience
+ Proficiency with MS Office, Internet and a good knowledge of databases
+ Proven ability to analyze large amounts of data in order to effectively extract critical information;
+ Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
+ Ability to work effectively & efficiently with an attention to detail in investigations, analysis, and writing;
+ High level of professionalism, self-motivation and sense of urgency
**Competencies:**
+ Drive for Results
+ Problem Solving
+ Written Communications
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at **********.
