Gt - Few Associate - 5A

Responsibilities Fraud Detection Servicing customers by answering product and service questions and suggest about other products and services Reviewing and making changes on customers’ account when needed Handling complaints Handling inbound and outbound English calls Adhering to compliance policy Customer Service Oriented Qualifications Minimum qualifications High school diploma English proficiency Basic knowledge on word, excel Knowledge on internet navigation Flexibility – Schedules Preferred qualifications Background on customer service desired but not mandatory